The Client of this Project is based out of Australia. Our Client was well established and successful in their line of Work which is Real Estate. Most parts of Our Client’s profession included management and coordination with the employees engaged in field work.
So in order to efficiently manage work, Our Client was using third-party software such as SmartSheets. It is cloud-based work management and collaboration tools using which one can efficiently manage their own and their employee’s work including:
And many more.
Taking inspiration from SmartSheets, Our Client laid down an idea for developing a:
“Field Service Tracking and Management Software”Our Client Conceptualized the construction of a full-fledged software that would help enhance Business productivity by:
The vision was to Make each project or business activity simple and fruitful for all, that is:
Our Client was ambitious about pursuing this as his Second Business venture along with being a professional in the Real Estate Industry. It was during this time that Our Client associated with ChrmeInfotech and trusted Us to deliver the quality product as desired.
Employers can track and view the progress of an ongoing or completed task. They can view task photos updated by the field workers. Employers can even track the location of their field staff through integrated Google Maps.
Managers can create an electronic report of every field staff and can even print the record. They can also get individual task reports. These reports include a breakdown of reported hours.
Once a task is assigned, the respective field worker instantly gets a notification through their App. They can then view the task and its details.
With Google Maps functionality, field workforces can view directions to their task location.
This feature facilitates Customers to raise any issue that they are facing or for performing a task.
Using Google Map based GPS Services, Customers can track the geolocation of appointed field workers.
Customers are notified and updated instantly with the details of the field workers to whom the task has been assigned.
The domain of Our Client’s Project is very vast. It constitutes a wide range of services and aspects. The initial ideas and references provided by our Client were very vague and not specific.
Our business Analyst team invested in a lot of time and effort to gain a fresh insight into the Project's domain and refine Our Client's ideas and vision. We performed detailed research of other software belonging to the same domain and referred to multiple use cases.
This phase itself took us a whole 2 months to complete. But in the end, We emerged out with a concrete idea and vision regarding the software.
Gantt Charts are a visual representation of Project plannings and generally hard to understand or comprehend. We needed to come up with a simple and understandable presentation for the same.
ChromeInfotech tried and tested various third party Libraries/tools to obtain the perfect look and presentation. After several failed attempts which also included compatibility issues, We were able to acquire a Gantt Chart that represented Project schedules intuitively and appealingly.
Our dedicated development team and Our Manager put in a lot of efforts to accomplish this. They worked in shifts and sometimes even beyond working hours to accommodate Our Client's software with constant support.
We also deployed short term and temporary solutions for any issue( known as patching). This helped us to take control of a situation for the time being and then eventually come up with a proper and permanent solution.
After overcoming all the challenges, We were able to successfully come up with a Robust, High performing and Bug-free “Field Service Management Software.” We took into account all Our Client’s requirements and delivered a product which satisfied all the expectations of Our Client.
As a result, We built a long-lasting and trusted relationship with Our Client with Prospects of repeating business in the future.
We do our best work in close collaboration with our clients.
Let’s find some time for you to chat with a member of our team.